Blues City Music prides itself in offering for purchase the finest made products money can buy.  Whether you buy an in stock item, or submit a customized order, you can be assured you are purchasing an item that has not been displayed on a show room floor, or made available to the general public, unless we indicate to you as such. 

Because of this, we don't offer a return policy or a demo period, unless clearly indicated in advance. 

We may be able to work with you with an exchange, but this is clearly at our discretion.  This is why we go to whatever lengths necessary in the beginning to insure you are getting exactly what you want.  Thank you for your understanding.